Privacy Policy
1. Information We Collect
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Personal Data: Name, email, phone number, billing details.
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Technical Data: IP address, browser type, cookies.
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Service Data: Information provided for IT service delivery.
2. How We Use Your Data
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To provide and improve IT services.
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For billing and contractual obligations.
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To comply with legal requirements (Canada/Ontario laws).
3. Data Sharing & Disclosure
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We do not sell your data.
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Third-party vendors (e.g., payment processors) may access data under strict confidentiality.
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Disclosure may occur if required by law (e.g., court orders).
4. Data Security
We implement industry-standard measures (encryption, access controls) to protect your data.
5. Your Rights Under PIPEDA
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Access, correct, or delete your personal data.
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Withdraw consent (where applicable).
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Lodge complaints with the Office of the Privacy Commissioner of Canada (OPC).
6. Cookies & Tracking
We use cookies for analytics and functionality. You can disable them via browser settings.
7. International Data Transfers
If data is transferred outside Canada, we ensure equivalent protection (e.g., GDPR if dealing with EU clients)
8. Changes to This Policy
Updates will be posted on our website with a revised "Last Updated" date.